Terms of Use

Please read these terms carefully before using our services.

Last updated: June 2026  ·  Effective immediately

1. Acceptance of Terms

By accessing or using the Klaygo PH website (klaygoph.github.io), pricing calculator, or booking system, you agree to be bound by these Terms of Use. If you do not agree, please do not use our services.

These terms apply to all visitors, customers, and anyone who interacts with Klaygo PH through any channel including our website, Messenger, or Instagram.

2. Service Description

Klaygo PH provides professional residential cleaning services across Metro Manila. Our pricing calculator provides estimates only — not confirmed bookings. A booking is only confirmed after:

3. Pricing & Estimates

All prices shown on our pricing calculator are estimates based on the information provided. Final prices may vary based on:

We are committed to pricing transparency. There are no hidden fees beyond what is shown in your estimate. Any changes will be communicated before service begins.

4. Reservation Fee & Payment

A reservation fee is required to secure your booking slot. This fee is:

Accepted payment methods: GCash and Bank Transfer. Payment details are sent after we confirm your booking via Messenger. We do not collect payment information through our website.

The balance is paid on the day of service — cash or digital, your choice.

5. Cancellation & Rescheduling

Free cancellation or rescheduling: Allowed with at least 24 hours notice before your scheduled service.

Late cancellation (less than 24 hours): The reservation fee is non-refundable.

Exceptions may be considered for verified medical emergencies, severe weather conditions, or urgent unforeseen circumstances — reviewed on a case-by-case basis.

Same-day cancellations or no-shows: The reservation fee is forfeited. If our cleaner is dispatched and unable to proceed due to no access, incorrect address, or client unavailability, this is treated as a late cancellation.

6. Service Conditions

We reserve the right to refuse or reschedule service under the following conditions:

For large spaces (90+ sqm), an additional cleaner may be assigned to ensure quality. Your estimated price remains unchanged.

7. Liability

Klaygo PH takes reasonable care with your property during cleaning. We are not liable for:

If damage occurs during a session, please notify us immediately. We will review the incident and respond fairly on a case-by-case basis.

8. Use of Website & Calculator

The Klaygo PH pricing calculator is provided for your convenience to get an instant estimate. You may not use our website to:

We reserve the right to block access from users who misuse our systems.

9. Changes to These Terms

We may update these Terms of Use from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the new terms.

10. Contact Us

If you have questions about these terms, please reach out:

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